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Guest Screening 101: Minimizing Risk in Short-Term Rentals

Writer's picture: Casa ScotiaCasa Scotia

Welcoming strangers into your property can feel daunting. Below are essential guest screening strategies—brought to you by Casa Scotia, local experts in short-term rental management—that help minimize risk, protect your home, and uphold a safe environment for all.


1. Verification & ID Checks

  • Platform Tools: Major booking sites (Airbnb, Vrbo) offer ID verification or selfie matching. Always enable these features to reduce fake profiles.

  • Name Consistency: Ensure the guest name on the reservation matches any submitted ID. If there’s a discrepancy, request clarification or further documents.


2. Guest History & Reviews

  • Prior Host Feedback: A guest with consistent five-star ratings for cleanliness and communication is less likely to cause issues.

  • Extra Diligence: If a guest lacks reviews, send a polite message confirming trip details. Trust your instincts if answers feel vague or evasive.


3. House Rules & Damage Deposits

  • Clear Guidelines: State strict policies on noise, occupancy limits, smoking, or pets—then require guests to acknowledge them before booking.

  • Refundable Deposit: Holding a security or damage deposit signals that you take property care seriously. This often deters reckless behavior.


4. Communicate Early & Often

  • Pre-Arrival Check: Send an intro message asking about arrival times, trip purpose, or any special requests. Genuine guests typically respond promptly and politely.

  • On-Arrival Follow-Up: A quick message post-check-in ensures everything meets their expectations, and it reassures them you’re available.


5. How Casa Scotia Helps

  • Hands-Free Screening: We handle ID verifications, deposit setups, and guest communication—letting you earn higher revenue with fewer headaches.

  • 24/7 Support: Our local team promptly addresses any red flags, ensuring your property’s security.

  • Want Expert Oversight? Learn more on our Services Page or request a Free Estimate


Guest screening is your first line of defense for a stress-free, profitable short-term rental. By combining ID checks, clear rules, and proactive communication, you’ll reduce risk, attract respectful guests, and keep your home in top shape.

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